Email Support
For product information, an existing order, shipping, returns, or privacy requests, email us at:
Contact Us
Contact Us
We are here to help with your hand care products, orders, and store questions.
Phone Support
Call our customer support number:
Customer service hours: 8:00 AM – 10:00 PM Daily.
How We Can Help
Contact us about product details, order confirmation, payments, delivery tracking, a damaged or incorrect item, a return or refund, or your personal information.
For an existing order, include the order number and email address used at checkout. If a product arrives damaged or incorrect, photographs of the item, outer packaging, and shipping label can help us review the issue.
Registered Business Address
Sichuan Ruitong Media Technology Co., Ltd.
Room 13, 24th Floor, Building 4, No. 38 Donghua 2nd Road, Chenghua District, Chengdu, Sichuan, China.
This is our registered business address. Please contact us before sending a return; the return destination may be different.